New rugged V110 convertible & T800 tablet

RELY ON US.

Customers seeking the best in rugged computing
technology are choosing Getac because of our
commitment to customer satisfaction.
Getac devices have one of the lowest failure rates
in the industry and because of that we can offer our 3 year Pack & Collect (PAC) Warranty cover as standard.*

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  • Getac Return to Base Warranty icon

    5 Years Return to Base
    X500. X500 SERVER. V100. V200. E100. E110

  • 3 Years Return to Base
    PS236

  • Getac Pack and Collect Warranty icon

    5 Years Pack & Collect
    B300

  • 3 Years Pack & Collect
    S400. S410. Z710. V110. F110. T800. RX10. RX10H. PS336

*The above service offering is only applicable on products purchased after 1st April 2016 and for collections within the United Kingdom, European Economic Area & Switzerland. For any warranty query, please contact the Getac support team for further information on +44(0)1952 207228


 
  • Total replacement.

    Total replacement of any unit that cannot be repaired, with a unit of equal or greater specification.

  • It’s hassle free.

    It's hassle free – there are no delays waiting for estimates and approvals.

  • No surprises.

    No surprises – you'll get no additional costs due to fluctuations in parts or labour costs.

  • Extended Warranty

    Extended Warranty.

    Extend your standard warranty from 3 years Pack & Collect to 4 or 5 years. We can even extend to year 6 or 7 for suitable projects.

  • Extended Battery Waranty

    Extended Battery Warranty.

    We pride ourselves on the quality of batteries and their ability to perform throughout a full day. However, there are limitations on the recharge cycles of all batteries and our standard warranty can only cover the first 12 months. You can extend this with our Battery Warranty so that should it fail we will send you a replacement battery.

  • 3rd Party Accessory Warranty

    3rd Party Accessory Warranty.

    We can offer extensions to year 4 & 5 from the standard 3 year warranty on Getac compatible Havis and GamberJohnson vehicle docks and LIND rugged power supplies.

  • Loan-Swap Warranty

    Loan-Swap Warranty.

    To minimise downtime, we have two additional device replacement options.
    Loan Swap means when a repair request is raised, we ship out an imaged replacement device, collect the faulty device and, when it’s repaired, send it back to you. We then collect the loan device and return it to our buffer stock.

  • Advanced-Swap Waranty

    Advanced-Swap Warranty.

    Advance Swap means when a repair request is raised, we ship out an imaged replacement device, collect the faulty device and, when it’s repaired, return it to buffer stock.

  • Keep Your HDD/SSD Warranty

    Keep Your HDD/SSD Warranty.

    We are accustomed to dealing with customers from the security sector who have top secret data on the devices. For these customers we can ship them a replacement HDD/SSD that has already been imaged with their gold image, so all they need to do is insert it into the device.

  • SERVICE UPGRADES

    3 Years Pack & Collect
    4/5 Years Pack & Collect
    3/4/5 Year Z710 Extended Battery Service with Pack & Collect
    3/4/5 Year Protection Plus (accidental damage cover) with Pack & Collect
    Up to 7 Years support based on project request

  • Getac European Service Centres

    English : +44(0)1952 207 228

    German: +49(0)211-984819-0

    Italian    : +39 039 617720

*Excludes X500 and X500 Server